Online Therapy vs In-Person Therapy: Pros & Cons

Many of us may find ourselves asking, “Is virtual therapy as effective as in-person therapy?

This question is valid and deeply personal, as it touches on our individual needs, comfort levels, and the unique circumstances of our lives.

In this article, we’ll explore the pros and cons of virtual and in-person therapy, aiming to provide you with a comprehensive understanding that respects your experiences and emotions. We’ll delve into the nuances, the potential benefits, and the challenges they may present.

But let’s start with a fundamental question: How does the setting of therapy impact our journey toward healing and growth?

woman using laptop at home for online therapy

The Rising Popularity of Virtual Therapy

In recent years, we’ve witnessed a significant rise in the popularity of online therapy, a trend that reflects our increasingly digital lifestyles. This shift towards virtual mental health support is not merely a matter of convenience but a testament to our collective adaptability and resilience in changing circumstances.

Online therapy has opened up new avenues for individuals seeking help, breaking down barriers such as geographical limitations, health insurance, time constraints, and the stigma often associated with seeking mental health support. But what about online therapy resonates with so many of us? Is it the comfort of being in our own space, the flexibility it offers, or the sense of anonymity it can provide?

The Traditional Path of In-Person Therapy

In-person therapy has long been the cornerstone of therapeutic practice. The physical presence of a therapist can provide a sense of safety and grounding, allowing for a deeper exploration of emotions. In-person therapy captures the subtle nuances of face-to-face communication—body language and tone of voice—that add depth to the therapeutic process.

But what makes it such a trusted method? Is it the familiarity of the setting, the direct human connection, or the ritual of dedicating a specific time and place for self-reflection and healing?

What is Online Therapy?

Online therapy, also known as teletherapy, virtual therapy, or e-therapy, is a modern approach to mental health, connecting individuals with therapists through digital platforms like Janeapp or Doxy.

This form of therapy can occur via video calls, phone calls, emails, or even text messages, offering flexibility and accessibility that traditional treatment may not provide.

Online therapy services are more than just a convenient option; it’s a lifeline for those who may be geographically isolated, homebound due to physical health conditions, or simply more comfortable expressing their feelings in a familiar environment.

The Pros of Virtual Therapy Sessions

Virtual therapy has been gaining traction due to its numerous advantages, reshaping the landscape of mental health support. These benefits include:

  • Accessibility: No matter where you are, as long as you have an internet connection, you can connect with a therapist. This is particularly beneficial for those living in remote areas, those with mobility issues, or those with busy schedules.
  • Comfort and Privacy: Engaging in therapy from your home can reduce the anxiety often associated with in-person sessions. It also provides privacy that some may not find in a traditional therapy setting.
  • Flexibility: Virtual therapy often offers greater flexibility in scheduling, making it easier to fit sessions into your life.
  • Variety of Therapists: Online platforms often provide access to a wide range of therapists with different specializations, allowing you to find the one that best suits your needs.
  • Reduced Stigma: For some, the anonymity provided by online therapy can help reduce the stigma associated with seeking mental health support, making it easier to take the first step toward healing.

The Cons of Virtual Therapy Sessions

While virtual therapy offers numerous advantages, it’s important to acknowledge that it may not be the perfect fit for everyone. Here are some potential drawbacks to consider:

  • Technical Difficulties: Internet connectivity issues, software glitches, or hardware problems can disrupt sessions, potentially causing frustration or interruptions in the therapeutic process.
  • Lack of Physical Presence: Some individuals may find physical presence in virtual therapy less comforting or effective than in-person sessions. Non-verbal cues (body language) can be harder to grasp through a screen.
  • Privacy Concerns: Some clients may not have a private or safe space to engage in online therapy sessions, which could limit their ability to speak openly and honestly.
  • Therapeutic Boundaries: The convenience of online therapy can blur the boundaries between personal and therapeutic time, potentially leading to sessions outside of scheduled hours or an inability to disconnect from therapy.
  • Not Suitable for All: Certain mental health conditions (e.g. severe mental illness, intellectual disabilities, schizophrenia) or crises may require in-person intervention or a higher level of care than can be provided through online therapy.

While these challenges exist, it’s important to remember that the effectiveness of therapy often depends on individual circumstances and preferences. 

Get matched with a counsellor

video therapy appointments

Want online therapy? Start sessions instantly— Stress-free and easy to use.

The Pros of In-Person Therapy

The traditional route to mental health support has unique advantages that continue to make it a preferred choice for many. These benefits include:

  • Personal Connection: The physical presence of a therapist can provide a sense of safety and grounding that some individuals find essential for their therapeutic journey. Face-to-face therapy interaction can foster a deeper personal connection.
  • Non-verbal communication plays a vital role in in-person therapy. During these sessions, therapists can observe and interpret non-verbal cues like body language, tone of voice, and facial expressions. These cues offer valuable insights into a person’s emotions and mind, enhancing the therapeutic understanding and connection.
  • Structured Environment: Having a specific place and time dedicated to therapy can create a structured environment that some individuals find helpful. This can establish a clear boundary between therapeutic time and personal time.
  • Immediate Response: This allows for quick response and feedback from the therapist, which can be beneficial during intense emotional discussions or crises.
  • No Technical Issues: Without internet connectivity or digital platforms, in-person therapy eliminates the potential for technical difficulties that could disrupt sessions.

The Cons of In-Person Therapy

  • Accessibility: For those living in remote areas, those with mobility issues, or those with busy schedules, reaching a therapist’s office for regular sessions may pose a challenge.
  • Comfort Level: Some individuals may feel more anxious or less open in a formal therapy setting compared to the comfort of their own homes.
  • Scheduling Constraints: It typically requires more rigid scheduling than online therapy, which can offer more flexibility.
  • Potential Stigma: Unfortunately, some individuals may still experience perceived stigma or discomfort when visiting a therapist’s office.

Comparing Effectiveness

When it comes to therapy, one of the most crucial considerations is effectiveness. After all, the goal is to facilitate healing, growth, and positive change.

Effectiveness of Online Therapy

Online therapy has been the subject of numerous studies, many of which have found it to be as effective as traditional therapy. For instance, a study published in the Journal of Psychological Disorders found that online cognitive-behavioural therapy was equally as effective as traditional in-person therapy for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder (Andersson, Cuijpers, Carlbring, Riper, & Hedman, 2014).

Another study published in Behaviour Research and Therapy found that online therapy was just as effective in treating anxiety disorders (Carlbring et al., 2005).

These findings suggest that online therapy can be viable for many individuals and couples.

Effectiveness of In-Person Therapy

With its long-standing history and extensive research in mental health treatment, in-person therapy has proven effective for many mental health issues. A meta-analysis published in the Psychological Bulletin found that the average person who received cognitive-behavioural therapy in person was better off at the end of treatment than 80% of those who did not receive therapy (Hofmann, Asnaani, Vonk, Sawyer, & Fang, 2012).

Another American Journal of Psychiatry study found that in-person therapy was highly effective in treating depression and anxiety disorders (Cuijpers, Karyotaki, Weitz, Andersson, Hollon, & van Straten, 2014). These studies underscore the effectiveness of in-person therapy, highlighting its role as a valuable tool in the mental health landscape.

Frequently Asked Questions (FAQs)

Research has shown that online therapy can be as effective as in-person therapy for many mental health conditions.

Online therapy platforms use a variety of measures to ensure client confidentiality. These include end-to-end encryption, secure servers, and strict privacy policies. Licensed Therapists are also bound by professional, ethical guidelines to maintain client confidentiality, regardless of the therapy format.

Yes, many people successfully build strong therapeutic relationships online. The key elements of a therapeutic relationship, such as empathy, understanding, and mutual respect, can be conveyed through virtual platforms. Some people may even find it easier to open up to an online therapist about their mental health condition and express themselves online.

While online counselling can be effective for many mental health issues, there are certain situations where in-person therapy may be more appropriate. These include severe mental health conditions, immediate crises, or when a person is at risk of harm to themselves or others. In these cases, immediate in-person intervention or a higher level of care may be required.

Absolutely, online therapy can indeed be used for couples or relationship counselling. Many online platforms offer services specifically designed for couples, allowing both partners to participate in sessions from the comfort of their own homes.

Get matched with a counsellor

video therapy appointments

Want online therapy? Start sessions instantly— Stress-free and easy to use.

Pareen Sehat MC, RCC

Pareen Sehat MC, RCC

Pareen’s career began in Behaviour Therapy, this is where she developed a passion for Cognitive Behavioural Therapy approaches. Following a Bachelor of Arts with a major in Psychology she pursued a Master of Counselling. Pareen is a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors. She specializes in CBT and Lifespan Integrations approaches to anxiety and trauma. She has been published on major online publications such as - Yahoo, MSN, AskMen, PsychCentral, Best Life Online, and more.

Related Therapy Articles

How To Rebuild Trust In a Relationship

Rebuilding trust in a relationship can be daunting and challenging, but it is possible. It requires patience, effort, honesty, transparency and vulnerability from both partners

Understanding Intermittent Explosive Disorder

Key Takeaways: Definition and Diagnosis: Intermittent Explosive Disorder (IED) is characterized by repeated, sudden episodes of impulsive, aggressive, or violent behaviour that are disproportionate to

Table of Contents